PEXI Media's Platinum Care Service
Same day installation. 24/7 Service calls and support
Nationwide
With nationwide coverage in the Philippines, Australia & New Zealand, PEXI’s partner network is the trusted partner for leading brands like Hungary Jacks, McDonalds, and Woolworths. Our network has completed over 10,000 digital signage & 5,000 AV system installations across diverse venues.
Your End-to-End Digital Signage Partner
PEXI Media's Partner network maintains
Offices & Warehouses across the Philippines, Australia & NZ
Local warehouses in key regional locations. These warehouse distribution centres offer a single drop-off facility for deploying goods and feature an integrated tracking system, ensuring fully insured storage and shipping. Includes:
- Warehouse management and tracking of inventory
- Distribution and receivership of inventory
- A dedicated outsourced transport company with 100% track record
- Fully insured and secured storage in each state and base locations of service
PEXI Media's Partner Network
Warranties
PEXI’s partner network provide a twelve-month warranty on workmanship, while all products supplied are covered under the manufacturer’s warranty. Any labour required for repairs of these supplied items is not covered by SHOW or its partners and will be charged according to our service fees.
- 12 month warranty on workmanship
- Manufacturers warranty on products supplied
- Service fees charged on labour for repairs on items not covered by warranty
PEXI's Partner Network
Service Locations
We offer nationwide support services in the Philippines, Australia and New Zealand for all Metro and Regional Areas, by utilising 1500 plus service agents as well as our in-house support staff in the Philippines & Melbourne.
- Nationwide support services
- Metro & Regional Areas
- 1500+ Service Agents plus in-house support staff
Response times for Services
Hours of Operation
We offer 24hr/7 Days per week response and support services.
This service is outlined below to determine Pricing Structure:
- Normal Hours Monday - Friday 9am-5pm
- After Hours Monday - Friday 5pm-9am
- Normal Weekend Saturday - Sunday 9am-5pm
- After Hours Weekend Saturday - Sunday 5am-9am
- Public Holidays Monday - Friday Any Hours
Contact Sales
Get in touch with our sales team if you require any assistance.
PEXI Media
Let’s talk. Our account managers are ready to support you every step of the way.
Products & Services
- PEXI Media
- The PEXI Shop
- PEXI Services (Installations, Deliveries & Warranties)
- PEXI Digital Screen Solutions
- PEXI Creative Studio
- PEXI Marketing Solutions